Last updated: February 5, 2025
Introduction
LoadRadar AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We may collect the following types of information:
- Account Information: Email address, name, and authentication credentials when you create an account.
- Usage Data: Information about how you use our service, including search queries, load preferences, and interaction patterns.
- Device Information: Browser type, operating system, and device identifiers.
- Gmail Integration: When you connect your Gmail account, we access only the permissions necessary to send emails on your behalf. We do not read or store your email content.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Process your load searches and display relevant results
- Send emails on your behalf when you use the One-Click Email feature
- Improve and personalize your experience
- Communicate with you about updates and support
- Ensure security and prevent fraud
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in operating our service (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Third-Party Services
Our service integrates with third-party platforms including:
- TruckStop: For load board data access
- DAT: For load board data access
- Google Gmail API: For sending emails on your behalf
- Firebase: For authentication and data storage
Each third-party service has its own privacy policy governing the use of your information.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Disconnect third-party integrations at any time
- Opt out of marketing communications
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us.
Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@loadradar.ai
- Website: loadradar.ai